Terms and Conditions
By placing an order you are accepting these Terms and Conditions.
Payments to be paid via PayPal or by cheque/crossed postal order (payable to ‘The Wedding Stationer’) sent to 14 Mulberry Way, Barrow In Furness Cumbria LA13 0RH. If you wish to pay by credit/debit card via PayPal please send order form and we will email your invoice. Payments can also be made via online banking again we will invoice you including our bank details.
To confirm your order a deposit of 50% is required (which if cancelled within 7 days is refundable*, any cancellations after this time will not be refunded). Outstanding balance is required before delivery. Goods will not be delivered until final payments have cleared. We will invoice approx two weeks prior to delivery.
In some cases you may require your order to be sent in two batches (first of invitations and second of stationery only to be completed once received further information e.g. guest lists for Placecards). We will invoice you for the remaining balance of the stationery being sent at the time.
Once we have received your order and your deposit has cleared, we will email/post confirmation of your order details, including an estimated delivery time. We will only commence work once your deposit has cleared.
Once your order has been despatched The Wedding Stationer cannot be held responsible for any delay, loss or damage to the item, you should notify us immediately should there be any damage, we send all orders next day special delivery. Prices do not include delivery.
When to order
It’s normal to send out your invitations around 12 weeks before the wedding, therefore it is advisable you order them 6 – 9 months in advance of your big day, this also secures it at the current price. However please contact us if you need your stationery within a shorter time period, we will endeavour to help where possible.
The average turnaround time after proofs have been returned is 6 weeks (can be longer/shorter depending on availability) If you want delivery of your stationery within six weeks of placing your order, then we ask you that you pay in full at the time of ordering. Contact us for postal charges we will work this out depending on the size of your order.
We advise you to order an extra 10% of invitations in case of extra guests, writing errors etc.
To minimise the risk of variations in colours etc. we recommend you order all of your wedding stationery together. Also if ordered at a later date, we might not have available time to complete additional orders.
You may cancel your order up to 7 days after placing the deposit which will result in a full refund*. After 7 days, work on your order will already be in progress and the deposit will be non refundable. Any cancellations of bespoke or personalised orders after the 7 day period still require full payment. All other orders can be cancelled up to 5 weeks prior to delivery.
We provide a free proof copy with every order, it is your responsibility to check the proof and your order will not be processed until the proof copy is signed and dated by you. Any amendments must be clearly marked and dated, we will not be held responsible for any errors that have gone unnoticed after the proof has been signed. By signing the proof you are also confirming you are happy with the design and therefore we cannot accept returns. Text proofs can be sent by email to speed orders up where necessary. You the client are responsible for obtaining any copyright permission associated with hymns etc. for The Order of Service.
All invitations are hand crafted so there may be slight variations. This will not however affect the design or quality of the stationery.
All orders are sent by Royal Mail Special Delivery, and will be delivered next working day by 1pm. Post and Packaging charges are - £9.00 for up to 500g - £10.00 up to 1kg – £12.00 up to 2kg. Goods will not be delivered until final payments have cleared.
*excluding orders due for delivery within 6weeks as work will already have commenced